800 MHz User Group Public Safety Radio System

The 800 MHz User Group Public Safety Radio System is comprised of all the users of the system.  This page will post information that is useful and sometimes critical for user action and information.  Brevard County is going through a rebanding project and various updates to the schedules will be posted here for your convenience. Additionally we will provide information on the status of the network and future improvements as they are known and funding becomes available.

If you are having maintenance and or service issues with the network, we have designed a "radio user complaint" form for your use.  See the appropriate link below.  Our intent is to make sure we are aware of your problems, our contractor is aware, and we are taking a coordinated approach toward solving these problems.

Questions about the System can be addressed to your agency Point of Contact.  For more information, contact either Lisa Morgan 637-3811 or email Lisa OR Eric Conklin 637-3810 or email Eric at Brevard County Emergency Management 637-6670.

REBANDING TOPICS

REMEMBER TO USE THE CSD Change Forms for any changes to the database. 

• Here is the PDF version:  800 MHZ Rebanding Project. 
• Here is also the current WORD.DOC version: CSD CHANGES REV J 

We prefer that your agency email these changes rather than fax or hand deliver them so we can email you back a file copy once the revisions are complete. 

IMPORTANT HIGHLIGHTS FROM THE BREVARD USERS' MEETINGS:

• The "first touch" phase of the Brevard Rebanding Project is done. Agencies who may have some radio equipment that is eligible and was not reprogrammed recently should contact Spencer Robbins at CII via his cell 772-321-4123 ASAP. 
• VERY IMPORTANT - Due to problems with the M/A COM web site for warranty registrations, we are asking our local User Agencies to cease trying to activate their new radio warranties from the NEXTEL Rebanding Program via the "on line" process at this time.  However, you may continue to mail in your M/A COM warranty cards, if you wish for each radio your agency acquires during this exchange.  We are also advised that Spencer Robbins with CII will be providing a master list of exchanges to the TYCO Warranty Administration Unit (M/A COM's parent company) once Rebanding is completed and they will enter the warranty information manually.  If you need further assistance, please contact the Radio User Group Admin at the BCEM at either 637-6670, 637-3810 or 637-3811.

FYI: The Warranty clock starts running on the warranties for the new equipment received as Rebanding replacements the date the equipment leaves M/A COM's factory.  Please keep this in mind for maintenance and service on your agency's new equipment. 

Additional Reminders for our Users available on the attached Word document

Rebanding Reminders

Please don't forget to submit the CSD Change Forms!

Agencies are also reminded to use the CSD Change Form (see above for the link) found on this web site or request a WORD version to email to the 800 MHz Radio Group Admin all the changes to your database records in the CSD.  No one at CII nor are the Rebanding Techs providing any information on the radio exchanges, so each agency is required to provide it in order for their CSD database records to be properly updated.

THE GENERIC LID

The Generic LID is an LID that every previously designated non working radio belonging to any Brevard agency will be programmed with during the Rebanding period so that the CII technicians can check the functionality of the radios after they have programmed them.  It will NOT be assigned to any agency NOR will it ever be entered into the CSD database as belonging to a specific radio.  The LID will be disabled once the deadline of August 4 is reached so NO radio with this particular LID will be considered a working radio.  In order for the radio to be a working radio, it will have to be reprogrammed (at the agency's expense) to a valid, working LID.

So remember - if your agency needs new LIDS or entries added to the CSD database, you must coordinate this in advance of having the Rebanding Team program the new radio equipment for you. Otherwise, CII has only options:

1) Give the new radio the universal LID which will not permit the radio to be used in the field,

OR

2) Copy the exact radio profile from the 'to be exchanged' old radio into the 'new' radio using the same LID. 

PLEASE DO NOT CREATE DUPLICATE WORKING LIDS that your agency may have to pay to correct when such problems can be so easily avoided. 

Latest news on Rebanding Mobile Re-installations: Effective June 5, 2008, the

Rebanding Teams are working various locations thru prescheduled arrangements set up initially by Spencer Robbins/CII.  See the list below of current locations. 

CII REbanding Team Mobile Replacement Site Locations (effective July 7):

• From July 7-8, possibly also 9, 2008 - the CII Rebanding Team team is working at the Malabar Fire Department at 1840 Malabar Road, Malabar.  The hours are generally 8:30AM to 4:30PM.  Agencies interested in arranging schedules for swapping out equipment and reinstallation at this facility are advised to contact Jason Guarino/CII via his cell at 772-539-2905 to make advance appointments.  Appointments are now required because the technicians bring only sufficient numbers of equipment to do the installs they already have scheduled each day to the site. 
• Also, from July 7-8, possibly also 9, 2008 - a second CII Rebanding Team will be at the Brevard County Mosquito Control Facility at 2870 Greenbrook Street, Valkaria. They will be working generally 8:30AM to 4:30PM.  Agencies interested in coordinating advance schedules for swapping and reinstallation of equipment at this facility, please contact Jason Guarino via 772-539-2905. Appointments are now required because the technicians bring only sufficient numbers of equipment to do the installs they already have scheduled each day to the site.  
• The Rebanding Team will not be available either July 3 or July 4, 2008 per CII.  
• Additional locations and dates will be posted when they are announced by the CII Rebanding Team. 
• ALSO Watch for future email announcements regarding the 'second touch' phase of rebanding when all those radios that had reprogramming done recently will need to be seen again by the CII Rebanding Team.

NEW FEATURE - To report problems with radio or general 800 MHz network issues, please use this link to the On-Line Radio Complaint Form.  RADIO COMPLAINT FORM

Administrator and Vendor Radio Complaint Request (RCR) application to record resolutions.    Click Here Login Required

Next Brevard 800 MHz Users Meeting to be held July 25, 2008 from 9AM to 11AM at the Brevard Emergency Management Office at 1746 Cedar Street, Rockledge.  Please plan to attend!  Don't forget to RSVP!

Transition Administration Rebanding News Link press_releases